Hello everyone,
I wanted to make sure you were aware of a new, comprehensive troubleshooting guide we have available for Project Accounting billing issues. This document covers the following topics:
1. Data entry problems with billing invoices for Time and Material projects
2. Data entry problems with billing invoices for Cost Plus or Fixed Price projects
3. Data entry problems with billing invoices for projects that bill fees
4. Posting problems with billing invoices for Time and Material projects
5. Posting problems with billing invoices for Cost Plus or Fixed Price projects
6. Posting problems with billing invoices for projects that bill fees
7. The error message - You cannot enter a Batch ID that has unposted receivables transactions
8. The drill back from the inquiry window is incorrect
Also included in the Appendix is a SQL script that you can use to see all of the tables a specific billing document exists in. Simply enter your document # and run it against your company database. If you are not able to correct your issue, open a support case and send the file results to Support and we can take a look at it for you!
Find this guide and script using these links -
Customers - Click HERE
Partners - Click HERE
Enjoy!
Pam Peterson