Hi Dynamics GP users!
Do you need help to set up an EFT and Electronic Reconcile configurator file? I just wanted to pass along the KB articles that we have available to help you set up these configurator files and provide troubleshooting tips as well. Please bookmark these articles for future use:
ELECTRONIC RECONCILE (For Bank Reconciliation)
• KB 2872105 - Steps to modify the BAI file format in Electronic Reconcile in Microsoft Dynamics GP
• KB 851279 - How Transactions are Matched n Electronic Reconcile for Microsoft Dynamics GP
• KB 850751 - Setup information for Electronic Reconcile Format Configurator
EFT FOR PAYABLES/RECEIVABLES:
• KB 945955 - Guidelines to follow when you generate EFT files or EFT prenote files in Electronic Funds Transfer for Payables Management or Receivables Management (and Q&A)
• KB 2956922 - Custom Data fields for Electronic Funds Transfer (EFT) formats in Microsoft Dynamics GP
• KB 857497 - Payables EFT Standard ACH format
SAFEPAY:
• KB 850752 - Steps to set up the SafePay Configurator in Microsoft Dynamics GP
LOCKBOX (FOR RECEIVABLES)
• KB 858289 - Fields you must map when you set up a bank lockbox file in Microsoft Dynamics GP
• KB 856094 - How to use the bank account number and bank routing number instead of the Customer ID in Lockbox Processing
ADDITIONAL:
• Microsoft's Support policy also states that we will help with one field or error message per support incident. Please click on KB 850201 to read the support policy guidelines for configurator files and when it becomes a consulting engagement.
• If you would like to inquire on a customization or assistance to set up the entire configurator file, please send an email to the NA Partner Assist alias at Napa@microsoft.com to inquire on a billable consulting engagement. Partner Advisory Hours (PAH) are the only form of currency accepted for consulting services. To use your Partner Advisory Hours, click HERE and log in with your MPN account and click on 'Submit a request now'.
I hope these resources will be helpful to you now and in the future. I welcome any feedback or suggestions you have on these articles. Thanks.
Thank you,
Cheryl Waswick
Microsoft Dynamics GP - Applications Support Team
(additional query words: safe-pay, Safe Pay, positive Pay, .bai, .dat )