We get a lot of questions here in support about image assignment on Word templates. There are two ways in which you can place an image on your Word templates. You can use the image assignment that is built into GP, or you can place your image directly on the Word template.
The image assignment through Template Configuration is simple enough, upload your image and it’ll show up on the reports that are associated to that company.
Some customers only have one template and would like to keep it static. These customers, sometimes, put the image right on the template, then upload the template. The only problem with this is some customers have trouble removing that image control OR the image that is on the template is so big that the template will take some time to process.
Below you can find instructions on the image content control for Word Templates in GP. Hopefully this will help some in editing their Word templates
When editing the template, remove the content control from the image control.
This will remove the image control as well.
You can copy and paste your image onto the template and upload the template. Note that to use the image assignment, you will need to have the image control on the template. Also note that if you place your image directly onto the Word template, using the image control, the image will not display because the XML that is processed from Report Writer will overwrite the image and it will appear blank.